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3Dmeeting Libr= ary Room Booking System

FAQs

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Q1.

Who can book rooms?

All CU Link a= nd library card holders are eligible to book the library group study, viewin= g, audiovisual and discussion rooms in CCL, MEL, NAL, UCL, UL except UCL’s 2 Seminar Rooms** & Hands-on Area and NAL’s Multi-pur= pose Room which are reserved for teaching staff* use.

Q2.

How to log in?

Enter your Student/Staff/Libr= ary ID and Password and click on the Login button. If you receive the mes= sage "Incorrect Student/Staff/Library ID or Lib= rary Password”, please ensure you key in the correct stude= nt/staff/library ID and password. If you for= get the password, please go to the nearest Library Circulation Counter to register a new one. If you receive the message “No email address is found in our record”, = please login to “My Library Record” and select A= dd/Update Your Email Address to add your email address.

Q3.

What are my booking limits?=

You can book 1 session per day per library an= d 2 sessions per week per library starting from Sunday to Saturday. The minimum and maximum time is = 30 minutes and 120 minutes per session.

Q4.

Can I book a session each in more than one library in a day?

You can book = a session each in two libraries within a day, but the session must not be in the sa= me time slot.

Q5.

How far ahead can I book?

You can book rooms in advance up to 7 days.

Q6.

What if I don’t show up after the reserved start time? Can I have the quota= back?

If you and yo= ur group members do not show up after 10 minutes of the reserved start time, the reservation will be forfeited and the quota won’t be given back to = you.=

Q7.

Can I renew a booking if the room = is available after the end of my session?

No. If you need more time for a group meeting, your group members can = use their accounts to add bookings after yours.=

Q8.

How many persons are required to b= ook the room?

There must be a minimum of three persons in a group to book a room. Howev= er, only one person is required to make the booking. At the time of sign-in, all the = group members must present their library cards to library staff for checking.

Q9.

Can I book the room at home?<= /o:p>

Yes, you can access the library room booking system at any time and at any place.

Q10.

How can I cancel a booking? Can I = have the quota back?

You can cancel a booking at any time before t= he reserved start time and have the quota back. Access the system and click on [View/Cancel Booking] link. Search and delete the unwanted booking. You are strongly encouraged to cancel bookings you do not plan to use so that others may use these time slots.

Q11.

How can I change the date and the = time of a booking?

You have to cancel the previous booking and t= hen make a new booking.

Q12.

How do I know whether or not my booking is successful?

When you press the “Confirm” butt= on of your booking, a note will appear on the bottom. Also, a confirmation of your boo= king will be sent to your email address.

Q13.

How to make a booking?

Once you login in, you have to

     &nbs= p;     Sele= ct a Library: Click the arrow button= and select the library

     &nbs= p;     Sele= ct a room: Click the arrow button= and select the room

     &nbs= p;     Sele= ct a date: Use the calendar on the left hand side and click on the date you want to book. The calendar will appear on the = right hand side.

     &nbs= p;     Room= availability: Rooms available for booking are identified = in yellow. Booked rooms are in red. Rooms unavailable or closed are colored in green or purple.

     &nbs= p;     Make= a booking: Tick the time slot and press “Add selected booking” button.

     &nbs= p;     Book= ing details: Fill in the purpose, n= o. of users, remarks and press “Confirm” button.

A confirmation of your booking will be sent to your email address. For more details on the room booking system, please click here.<= /p>

Q14.

I cannot update my email address in My Profile?

If you want to update the email address= , please login to “My Library Record” and select Add/Update Your Email Addr= ess to update your email address.

*Teaching staff are allowed to book

1. NAL&= #8217;s Multi-purpose Room; and

2. UCL&= #8217;s 2 seminar rooms and hands-on area

with 780 mins at most per day and can make recursive bookings = as well as making advance bookings up to 90 days.

**UCL's 2 Seminar Rooms are availabl= e to other Library users for booking in non-teaching hours (Monday-Friday 7:00 pm-10:00 pm, Saturday/Sunday/Public Holiday when Library is open).

Q1.	Who can book rooms?
	All CU Link a= nd library card holders are eligible to book the library group study, viewin= g, audiovisual and discussion rooms in CCL, MEL, NAL, UCL, UL except UCL’s 2 Seminar Rooms** & Hands-on Area and NAL’s Multi-pur= pose Room which are reserved for teaching staff* use.

Q2.	How to log in?
	Enter your Student/Staff/Libr= ary ID and Password and click on the Login button. If you receive the mes= sage "Incorrect Student/Staff/Library ID or Lib= rary Password”, please ensure you key in the correct stude= nt/staff/library ID and password. If you for= get the password, please go to the nearest Library Circulation Counter to register a new one. If you receive the message “No email address is found in our record”, = please login to “My Library Record” and select A= dd/Update Your Email Address to add your email address.

Q3.	What are my booking limits?=
	You can book 1 session per day per library an= d 2 sessions per week per library starting from Sunday to Saturday. The minimum and maximum time is = 30 minutes and 120 minutes per session.

Q4.	Can I book a session each in more than one library in a day?
	You can book = a session each in two libraries within a day, but the session must not be in the sa= me time slot.

Q5.	How far ahead can I book?
	You can book rooms in advance up to 7 days.

Q6.	What if I don’t show up after the reserved start time? Can I have the quota= back?
	If you and yo= ur group members do not show up after 10 minutes of the reserved start time, the reservation will be forfeited and the quota won’t be given back to = you.=

Q7.	Can I renew a booking if the room = is available after the end of my session?
	No. If you need more time for a group meeting, your group members can = use their accounts to add bookings after yours.=

Q8.	How many persons are required to b= ook the room?
	There must be a minimum of three persons in a group to book a room. Howev= er, only one person is required to make the booking. At the time of sign-in, all the = group members must present their library cards to library staff for checking.

Q9.	Can I book the room at home?<= /o:p>
	Yes, you can access the library room booking system at any time and at any place.

Q10.	How can I cancel a booking? Can I = have the quota back?
	You can cancel a booking at any time before t= he reserved start time and have the quota back. Access the system and click on [View/Cancel Booking] link. Search and delete the unwanted booking. You are strongly encouraged to cancel bookings you do not plan to use so that others may use these time slots.

Q11.	How can I change the date and the = time of a booking?
	You have to cancel the previous booking and t= hen make a new booking.

Q12.	How do I know whether or not my booking is successful?
	When you press the “Confirm” butt= on of your booking, a note will appear on the bottom. Also, a confirmation of your boo= king will be sent to your email address.

Q13.	How to make a booking?
	Once you login in, you have to
	&nbs= p; Sele= ct a Library: Click the arrow button= and select the library &nbs= p; Sele= ct a room: Click the arrow button= and select the room &nbs= p; Sele= ct a date: Use the calendar on the left hand side and click on the date you want to book. The calendar will appear on the = right hand side. &nbs= p; Room= availability: Rooms available for booking are identified = in yellow. Booked rooms are in red. Rooms unavailable or closed are colored in green or purple. &nbs= p; Make= a booking: Tick the time slot and press “Add selected booking” button. &nbs= p; Book= ing details: Fill in the purpose, n= o. of users, remarks and press “Confirm” button.
	A confirmation of your booking will be sent to your email address. For more details on the room booking system, please click here.<= /p>

Q14.	I cannot update my email address in My Profile?
	If you want to update the email address= , please login to “My Library Record” and select Add/Update Your Email Addr= ess to update your email address.